Where can I configure the url the agent is going to be sent when he accepts a chat in AgentWorkspace
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10-18-2023 01:22 AM
In Agent Workspace when someone accepts a chat how can I configure the url to point to somewhere else ?
It currently points to /now/sow but I want it to point to /now/sow/inbox
I tried searching for a place where this is configured but couldn't find anything.
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