Developer

Installing Discovery Admin Workspace in a PDI? How to remove the MS Teams Graph dependency?

Discovery Admin Workspace, and anything that depends on it, cannot be installed in a PDI, since the introduction of MS Teams Graph as a dependency. When installing, "Discovery," through, "Manage my instance," the workspace is partly installed, but d...

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Select box variable choice value changes to new value but in Ci new value updated

Select box variable choice value changes to new value but in Ci new value updated but for future records coming separately but we need to coming under same version name OLD value:lable:Microsoft office 2024 for VMs servervalue:Microsoft office 2024 f...

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make mandatory additional comments in approval

Hi , in approval table make comments mandatory when they get approve , but get another error message along with custom error message as "Invalid value on Update". Usinge BR I tried to make comments mandatory.if (gs.nil(comments)) { current.se...

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Update Incident Record - Assignment Group

Using Workflow Studio to build auto assignment for incidents. I am not able to pass the data pills from the Trigger Record: (Assignment group [Record]), (Assignment group [Sys ID]), or the (Assignment group [Name]), to the Assignment group field of ...

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Resolved! Interview preparation

Hi folksI'm 2025 passed out looking for opportunities can anyone suggest just me for interview like what should i learn and practice more and how to crack the interview what kind of level of questions will be asked for a ServiceNow developer role . ...

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Comments shows in ascending order in portal for idea table

Hi All, In idea table the comments section shows in ascending order, whereas for incident/request the comments shows in descending order. How to make the comments to display latest on top and oldest in bottom.In idea table cf_comments widget uses the...

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PDI Australia version, no change management menu on fresh load.

Hi,I'm new to the PDI, so in the end had someone more experienced have a look for me. When I created a new instance using the Australia version, I did not get any menu options appearing for change management. You could search for and modify change ti...

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Resolved! What is Anonymous center?

Hello Community, I want to know about the anonymous center in ServiceNow HRSD.

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Resolved! Legacy WF VS Flow Designer : displaying Waiting for approval stage on ordered page

Hi, I'm actually facing a difference between Legacy WF and FLow Designer, concerning the display of a waiting for approval stage. I have a catalog item, named Mobile phone, that I've migrated from WF legacy to Flow Designer. When I'm ordering my ite...

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g_form.addOption() not rendering choices on field switch — ServiceNow Client Script Issue

Problem StatementI have a dependent dropdown where selecting an Operations Category dynamically loads filtered Fault Category choices via GlideAjax and g_form.addOption().Issue: When I select an Operations Category for the first time, choices load co...

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Best Approach to Export Large Data Volumes

Hi Everyone, I have a table containing around 300,000–400,000 records. When exporting to Excel, there is a limit of 10,000 records per export. I need to export all records, but increasing the export limit may impact system performance and slow down t...

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I need to add different columns on "Prerequisite" and "Dependent" related list of story table.

Hi All, I need to configure different columns for the "Prerequisite" and "Dependent" related lists on the Story table. Currently, both related lists refer to the same out-of-the-box (OOB) table, and as a result, any changes made to the column configu...

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How to calculate the duration of the incidents closure exclude the on hold duration

Need to create a custom duration field in the incident, which calculate the duration of incident closed to open for the closed record which excluded the time spent on hold. Give me tips how to perform this in metric definition and business rule

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Show 2 table data in 1 catalog item variable.

I have a requirement for one of the catalog item variable where variable type is refecne field and its refer to core_company table and now i want to show case the company id which is related table of core_copany table named assumed core_company_id so...

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Resolved! Email not getting sent if the 'to' address is missing

Hi Guys,I have the following situation: I am sending an email to a group outside the notification record in ServiceNow. I could not dot walk into this group I had to script to get to it, then read the group to get all its members and send an email to...

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