Where can I find the OpenFrame Configurations list at a Madrid developer instance

Mike217
Kilo Contributor

Hello,

I just created a Madrid developer instance where I have an admin account.  I want to configure an OpenFrame configuration.

According to the documentation you should: “1. Navigate to System Properties > OpenFrame to display the OpenFrame Configurations list.” However, under the heading System Properties there is no OpenFrame to be found. Neither when I search for it.

So, where can I find the OpenFrame Configurations list at a Madrid developer instance?

Thank you very much!

Mike

1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Mike,

 

You need to activate the plugin in case it is already not activated in your instance. Replace the below link with YOURINSTANCENAME and click on activate link to activate the plugin.

https://YOURINSTANCENAME.service-now.com/v_plugin.do?sys_id=com.sn_openframe

 

-Pradeep Sharma

 

View solution in original post

5 REPLIES 5

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Mike,

 

You need to activate the plugin in case it is already not activated in your instance. Replace the below link with YOURINSTANCENAME and click on activate link to activate the plugin.

https://YOURINSTANCENAME.service-now.com/v_plugin.do?sys_id=com.sn_openframe

 

-Pradeep Sharma

 

Hi Pradeep,

 

This solved my issue. Thanks for your assistance. 

 

Mike 

 

 

You are very welcome Mike. Let me know if I have answered your question. If so, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

 

-Pradeep Sharma

You are very welcome Mike. Let me know if I have answered your question. If so, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.