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‎03-31-2023 10:58 AM
Hello Experts,
From the new upgrade we are seeing a 'Discuss' button on all tasks which is opening the side bar discussions where user can communicate with other users. I want to know if conversations with users in the sidebar discussions gets stored or not? if they stored in which table they are stored?
Thanks,
Ben.
Solved! Go to Solution.
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‎03-31-2023 12:31 PM
Hi Ben,
Yes, it is being saved in the "sys_cs_collab_chat" table and each message is being stored in "sys_cs_collab_message"
Best regards,
Sebastian Laursen
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‎03-31-2023 12:31 PM
Hi Ben,
Yes, it is being saved in the "sys_cs_collab_chat" table and each message is being stored in "sys_cs_collab_message"
Best regards,
Sebastian Laursen
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‎04-17-2025 08:24 PM
Can this feature be used without logging on?
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‎11-13-2023 04:41 AM
Hi,
Where on the UI screen on demand page can I see the conversation details please?
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3 weeks ago
Hi rathna,
I don't think you can see the conversation details in the UI screen, it seems only supported on Next Experence (I actually gave up after trying a lot for this).
You need to click on the chat icon in the upper right corner to find the corresponding discussion, or post the conversation in the discussion to activity stream, so that you can see the conversation details in the workspace activity.