Where to write and how to Parse the Response Body

[sashichand]

Hello All,

I know its a very basic doubt, but i am little confused, how to parse the response body and get number from that and update in my incident table field vendor_ticket.

I have a After Insert Business Rule with triggers the POST to another Servicenow instance. I can able to do achieve this task. But upon getting a response, i have to get the number from the response and update that into vendor field.

My After-Insert Business Rule:

try {
 var r = new sn_ws.RESTMessageV2('SnowtoSnow', 'POST');
        // r.setStringParameter('assignment_group', "Network");
        r.setStringParameter('impact', current.impact);
        r.setStringParameter('short_description', current.short_description);
        r.setStringParameter('caller_id', current.caller_id);
        r.setStringParameter('urgency' , current.urgency);
        r.setStringParameter('description', current.description);
        r.setStringParameter('category',current.category);
//override authentication profile
        //authentication type ='basic'/ 'oauth2'
        //r.setAuthentication(authentication type, profile name);
 var response = r.execute();
 var responseBody = response.getBody();
        gs.log(responseBody);
 var httpStatus = response.getStatusCode();
        if (httpstatus == 200 || 201)
            {
            gs.addInfoMessage("Incident has been raised on target instance");
        }    else {
            gs.addInfoMessage("Transaction Failed");
        }

var jsonBody = response.getBody();

var jsonOB = json.parse(jsonBody);

gs.log('Number' = +jsonOB.number);

current.setValue('vendor_ticket' , jsonOB.number);

}
catch(ex) {
 var message = ex.getMessage();

}
})(current, previous);

1> Where do i write this Business rule to parse the json response? Is that on the same After-Insert Business rule. Coz In some post i found that this parsing should be on Before BR,

2> Where does this response body gets stored(is there any table), coz if i want to refer a particular response then where should i need to look?

3> In the script i am trying to show message if the status is 200 0r 201, but i can't see the message even the transaction is successful?

Please help me fix these issues..

Thanks a Lot in Advance

Shashikant

[Ankur Bawiskar]

Hi Shashikant,

Any update on this?
Can you mark my answer as correct, helpful if you were able to achieve the requirement. This helps in removing this question from unanswered list and helps users to learn from your thread. Thanks in advance.

Regards
Ankur