Which access/role we need to connect Service Now API?

[Balakrishnan N]

Hi Team,

what kind of access/role we need to connect ServiceNow api. for example, to use the below url which kind of access/role we need to get.

GET https://instance.service-now.com/api/now/v1/table/incident

PUT https://instance.service-now.com/api/now/v1/table/incident/{sys_id}?

Here I need to have an access/role for both the operation ie., GET and PUT.

Regards,

Bala N

[Balakrishnan N]

ITIl means I didn't see any role like that, pls refer below screenshot for your refrenence,

Regards,

Bala N

[Balakrishnan N]

Hi Harshvardhan,

Can you help me to understand itil role, which is strange to me because I didn't see this role in ServiceNow.  For your reference please check below screenshot.

[Harsh Vardhan]

on incident table ootb, minimum itil role required to get and update the record. 

doc link for further details about itil role 

https://docs.servicenow.com/bundle/newyork-platform-administration/page/administer/roles/reference/r...

[Harsh Vardhan]

the screenshot you have mentioned, that is to access the rest api module in service-now. 

[Balakrishnan N]

I am also required Rest API only.

Regards,

Bala N