which acl controls if a standard change template appears in change context menu

[fil]

This is on Geneva

From a Change record if you right mouse click on the header bar and select Templates -> Apply Template, anyone with the itil role can see all the standard change templates. I want to be able to restrict this and so I updated the read ACL for std_change_template and removed the itil role and added a new role I had created. However impersonating an itil user who does not have the new role, I can still see the standard changes.

Which ACL controls who can see a standard change template from the Change context menu?

Thanks,

Phil

[shloke04]

Can you share the screen shot of the ACL you have configured?

Regards,

Shloke

[fil]

Shloke,

Apologises for not replying sooner, but our instance got upgrade to Istanbul and so I was hoping that things might work after the upgrade. But I still have the same issue.

Here is a screen shot of the ACL, which has had the 'itil' role removed and the new role 'std_chg' added.

If I impersonate a user who does not have the 'std_chg' role, I can still see the template listed in the 'Apply Template' list