Which Notification Triggering email

Chiranjeevi K
Tera Expert

I am trying to find out which notification is triggering the email by checking the email log, but I couldn't find the sys id of the notification (Please find the attached), is there any other ways to find which notification is triggering this email.

Thanks in advance!!

ChiranjeeviK_0-1745419353666.png

 

4 REPLIES 4

JenniferRah
Mega Sage

At the bottom of the email log, it should tell you which notification sent it.

JenniferRah_0-1745419725255.png

 

I can see as below in my email log but still not able to find any record with the name and also email.source sys id.

ChiranjeeviK_0-1745420345176.png

 

I'm not sure what you are asking about the sys_id. The name of your notification shows in the list. It appears to be notification for April@allianzlife.com. You should be able to go to your list of notifications and find that one.

Sagar Pagar
Tera Patron

Hi @Chiranjeevi K,

 

You can see the Email log Related lists for notification name and recipient names.

 

Thanks,

Sagar Pagar

The world works with ServiceNow