which table we nned to create email template

chandan31
Tera Contributor

Hi All,

 

When we open the HR case and when go to the right top in that email section is there , can you tell me in which table we will create email template 

 

chandan31_1-1697635178805.png

Thanks,

Chandan

 

1 ACCEPTED SOLUTION

swathisarang98
Giga Sage
Giga Sage

Hi @chandan31 ,

 

If you want to create quick message something like below snapshot then you can create it in the table "sys_email_canned_message" or go to module called Quick message there you can configure the template based on your requirement.

Quick message 2.PNG

 

Please check and Mark Helpful and Correct if it really helps you.

Regards,

Swathi Sarang

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5 REPLIES 5

swathisarang98
Giga Sage
Giga Sage

Hi @chandan31 ,

 

If you want to create quick message something like below snapshot then you can create it in the table "sys_email_canned_message" or go to module called Quick message there you can configure the template based on your requirement.

Quick message 2.PNG

 

Please check and Mark Helpful and Correct if it really helps you.

Regards,

Swathi Sarang