Hello all, I have a requirement, where we go to the user from > groups related list > edit button In the edit member page I need to filter the groups with type - 'itil'. User should not be able to edit this filter, but can add more filter condition...
Hi guys, Relatively new to this but I've managed to get as far as adding one variable to the email subject of a notification (which is sent out as part of a workflow). I'm trying to use the following: A new joiner account has been created for ${curre...
Hi, I'm fairly new to SNOW development and I'm looking to set the active flag on a change request to false when the change state is set to cancelled as these are currently staying active. Please advise on the best way to go about this. Regards, Paul
Hi, Id was searching for a Logistics/Inventory Management/Warehouse management module or application that is available on the store that cab be used in service now. Any assistance would be helpful.
Hi all, I'm new to service portal widgets. I've created a simple widget, but am having trouble putting the pieces together. I've looked at some videos and online docs, but am still struggling. So here's my situation: I want to grab the value selected...
I have this before BR on sys_attachment table where I want to filter out duplicate attachments for the incident table. So if the user tries to add a file that's already present on the incident then it's not possible. It seems to work on London releas...
Hi, i want Row count by using glide object. please explain me with the script. Thanks.
Hi Team, I have a requirement where I have to restrict change implementation during change freeze period. I have Planned start date and Planned end date fields on Change form. And also I have a schedule defined for Change freeze. Now my requirement i...
Hi All, We are importing the records into a custom table but we would like to set the value of choice list filed "status" to closed only when we import state as closed. I tried with onchange /onload client script but it didn't work. Thanks
For an integration with a third party system, we are building a REST integration using import sets with the Import API. We would like to track all REST communication (incoming and outgoing). Is it possible in the REST Import API to see and log (e.g....
Good morning, I am working on a project where we need to set priority on a RITM. I have already incorporated a script step into my workflow that sets the priority, but I'm having trouble figuring out the proper script to use. This is what I have so f...
I would like to know the structure of the table which can be known using the sys_dictionary table and what is the user role to view this table records?
Hi, I have created multiple Service Portal for different customers, example customer A and customer B and I have the main Service Portal for internal. Customer A: https://xxxx.service-now.com/A Customer B: https://xxxx.service-now.com/B Internal: htt...
The Remote File Import does upload the CSV file from the mid server to a Data Source. Even when pointing the Remote File Import to an existing import set load table with an existing transform map, the uploaded data source configuration does not reta...
So I'm presented with an interesting problem and I'm not sure the best way to go about solving it. I wanted to turn to the community for help. I have ServiceNow integrated with our On-Premise Active Directory for LDAP authentication and user-managem...
