Have a Scheduled Job script to add users to a custom table, then also want to add the user to the 'sys_user_grmember' table, but it only will add users when the 'Can Create' tickbox is enabled. I've tried different ACLs on the table, running the sche...
HiI am currently developing a data retrieval module which first connect to an oAuth REST service to obtain a token which I then use to make a SOAP request - unfortunately ServiceNow does not support using oAuth with SOAP so I have to program it mysel...
Hi community,I need to create a ticket in Salesforce using REST which works fine. The problem is around the authentication method which is oAuth.Here's the scenario that works:1. Navigate to System Web Services -> Outbound -> REST Message2. Select PO...
I'd like to build a Template to allow the auto-fill of Assignment Group from the User record, using a field called 'u_main_group' (similar to using javascript: gs.getUserID()). I've used Script Includes to limit options before, but never to populat...
I've seen some threads about this question but nothing that seems up to date. When we are creating a CI in cmdb_ci_server table an asset is also created. That is OK as long as it's not a virtual server. How can we handle this? If the is_virtual check...
Hi All Can You please help on this In Automated test framework i am getting some issue This step failed because a client-side JavaScript error was detected on the page being tested. See the logs and screen shots on the test result for details. EX: T...
Hi All, I have added the popular items widget in service portal, but the issue is the text is not wrapping in the tile, someone has to keep the mouse cursor to see the complete option. Please find the below screenshots. also find the HTML template co...
I am running a server side script which calculates the last day of the month. var gdt = new GlideDateTime(); gdt.addMonthsUTC(-1); var month = gdt.getMonthUTC(); var year = gdt.getYearUTC(); var d = new Date(year, month + 1, 0); gs.print(d); // last ...
I am working on multiple projects simultaneously. I started a new Update Set, but forgot to make it current. So all the transactions I created for my new project (lets call it "Project B") got lumped in with a different project I have been working ...
Hi,i follow the article OAuth authorization code grant flow to get tokens initially i made request https://xxxx.service-now.com/oauth_auth.do?response_type=code&client_id=****534e4e81b7f and the response after allowing access to https://<callback-url...
Hello, Can anyone please help me out how to pulled ITIL User reports ? I created report on Sys_user_has_role table table with below filter conditions: Role is ITIL, Active is True. Which is working fine but the problem is we are getting duplica...
We are trying to send an email to our own instance URL using a server script. This is for us to create an incident record even if a user is not logged in. We tried the code below however, the recipient was changed by ServiceNow to be same as the User...
Hi, I want to configure different languages in servicenow to make them available in language picker.some language plugins are available in servicenow I18N Internationalization plugin. But what if we want to add some additional languages?Can anyone ...
Hi all How Can I extract hour, minute and seconds from DataTime field? for example, I'm trying to write this business rule var gdt = new GlideDateTime ("2017-03-31 15:13:43"); year = gdt.getYearUTC(); month = gdt.getMonthUTC(); day = gdt.getDayOfMont...
Recently we started looking at upgrading to Jakarta patch 7. What we found is in the "Approval - Group" workflow activity was bypassing its approvals because we use a script to look at the groups object and the counts that it returns to make decisio...
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