Hi Developers, I have a requirement to delete assets for some specific Model Categories but the associated CIs with the assets should not be deleted. I can see "Delete asset only" UI action on "alm_hardware" table but we have to delete a lot of recor...
Hi, What does a lookup field type represent? what is the difference between lookup and reference fields? Thanks.
Hi all, I've created a widget that presents a button on a record producer in Service Portal. When this button is pressed a modal window opens that presents variables and display values from some of the fields on the form. Before opening the modal, i...
when the approver approves ,he enters a unique code in the comment and i need to retrieve that value and update in a new field in ritm table. its journal input type and it shows my name ,time stamp and then the value appended. i tried both -1 and 1. ...
Hello Team, Good Afternoon to all, I want to know about new GlideSPUtil().getPageUri(). What is the use of this method? We can not use GlideSPUtil in scoped applications. What is the alternative to this method?
please look at the picture belowe , table column label is not display ,why ? but double click column label after ,column label have value . just only read ,can't update success . it very headache . who know how to fix it ? thks .
Had an interesting request from a user about the location of the Submit and Order Now buttons in the Service Catalog. On multi-page forms the user must scroll back up in order to hit the Submit button. I will say that going on 3 years, this is the ...
I have a catalog item that is available from our Service Portal. The form for this catalog item has a label variable with some instructions for viewing a knowledge base article. I would like to be able to format this text to be highlighted so that it...
Good Morning, I might be missing something really simple here, but I wanted to see if anyone had done/seen this. With the new flow designer if you use the Lookup Record action, is there a way to handle if no records are returned? I have a flow I've b...
I have added custom application for Review Meeting, and I have added defined workflow for that I can see it is attached and working through Active Context but dont know why it is not showing on Form Review Meeting, Show Workflow Link. Please help how...
Greetings!Is there a way to use email fields to set the caller of the Incident? Can a query be crafted within the Inbound Email Action to take the field, search the users table on it, and return the sys_id required? I'm a complete novice to Service...
Is it possible to apply filter on "Data Table from URL Definition" widget in ServicePortal. For example, display only logged-in user's results.Thanks!
Could someone please help with an amendment to a widget as its beyond my current scripting capabilities (which are limited at best!) I believe the Ticket Conversations widget is OOB, but I have attached our Body HTML and Server Side code just in case...
Hi, expert. when I change web browser size to small, then 3 lines button display(see attachment). What I want is change color. I think it can be changed by CSS in Header Menu widget. But I don't know what parameter should I change. If I'm wrong, let ...
We have a catalog task that ask the user some questions. There are about 20 on the task that the user must complete to be able to close the task. Many qestons are Yes/No answers. Some of the questions, if they answer Yes, we ask them to "Please speci...
