Hi,I have a requirement to copy all the attachments from Request to the corresponding RITMs.I have written an After-Insert Business rule on the Request table to achieve the same. But it seems the code is not working as expected.Name: Copy Attachments...
Export set Module:Configured export target using MID Sever location and file path specified to it. but it's showing error "StreamPipeline: Could not resolve given file path"Tried the same path for other use, working fine. But export set not able to e...
I'm new to this part of ServiceNow. I will be setting up our first interaction via REST. The documentation talks about using the allow access to this table via web services switch to help control what tables can be accessed. That makes a lot of se...
I would like to make it so that I can assign custom headers and footers to email notifications. Ideally what I would like to do is add a reference field for the header and footer on the email notification form and then when the email gets sent it can...
how to setup "canRead" and "cannotRead" related lists on knowledge article in Istanbul, there is no OOTB related list for knowledge articles, thought present for knowledge base.
HiMe and my developer-mates have found some very usefull directives from ServiceNow, you can find them with this URL:https://YOURINSTANCE.service-now.com/scripts/js_includes_sp.jsxFor example if you search for "snRecordPicker" you will find the whole...
Hi All, Can someone guide me how do I get the Email address field in Watch List to add users who are not present in sys_user table . I am not able to see this option in Watch list but the Service now Docs say we can add it using below. I cannot s...
Hello, I'm implementing a test with Automated Test Framework. This test is filling in a Catalog Item which has one field of type 'Reference'. The value I want to fill it with is a record created earlier in the same test. Is there a possibility to fil...
Can we customise display value of list collector in Service Catalog form.For ex: we are referring to sys_user table and getting name in list collect. i need email id in list collector.
One of my UI Actions creates a new child record that has to be filled in. On this UI action, it uses GlideDialogForm to create this new record. I am aware that this is not possible under Mobile UI as it requires Server side processing and GlideDialo...
Hi, I'm trying to change Banner Logo from Basic Configuration U16 in our instance but as soon as I log out or close browser and open it again, same old logo appears. As soon as I go to Basic Configuration U16 page it shows updated Banner again. I'v...
I am fairly new to ServiceNow development and scripting. I want to know how to reference variables from a User Approval step in a workflow. The workflow is triggered by a Training Request that is picked from the Service Catalog. The goal is to p...
I have recently activated and implemented the signature plugin and I am using a ui action form button that uses a dialog window to display the signature pad ui page. I have made the signature pad draw only and when I am on my desktop using my mouse e...
Hello, I am trying to experiment with form views in ServiceNow. I have the default view, and I created an alternate view with sections by configuring the Form Layout. For some reason the option to switch views does not appear in the menu. I am worki...
All, I have a field on the incident form Name : 'Next Email' Type - Date/Time An E-mail should be sent as per the date and time selected in that field. Is this possible.? If yes, Kindly help
