while changing the fields it is Showing [Object Object] in the activity

Mahesh Pydisett
Tera Contributor

Hi Everyone,

 

Can anyone help me on this problem i.e., for some of the users if they change Assignment Group or Assign to values or any field values after saving the form it is showing as [Object Object] instead of attributes under the Activity Tab.

 

It is appearing sometimes in Service operations workspace only but not in agent workspace and i have tried from my side to reproduce the same issue by impersonating the itil users but i am unable to recreate it.

 

MaheshPydisett_1-1690374103752.png

 

 

Thank you!!

 

 

1 REPLY 1

Zach Koch
Giga Sage
Giga Sage

Somewhere in the code that is facilitating these changes, an Object is being passed rather than a string. Look at this post for more info.

Object object 

 

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