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While clicking on copy request button on portal one field is not auto populating .

Anupriya_11
Tera Contributor

Hi Team ,

i have issue, copying field, while i click on copy request all fields are autopopulated only cost center field is not populating,it is a lookup field with reference Qualifier: javascript:'location.u_region='+current.variables.region_requesting_functionality+'^location.country='+current.variables.country_requesting_functionality+'^u_active=true';

 

if i remove the reference Qualifier , the field is getting autopopulated. so how can i  achieve to autopulate this field.

can some one help me on this. 

Anupriya_11_1-1715232139685.pngAnupriya_11_2-1715232228201.png

 

client script:

function onLoad() {
    var rec_id = getParameterValue('sp_copy_from');
    if (rec_id) {
        var ga = new GlideAjax('CopyVariablesUtils');
        ga.addParam('sysparm_name', 'getRecordValues');
        ga.addParam('rec_id', rec_id);
        ga.getXMLAnswer(getValues);
    }
}

function getValues(answer) {
    alert(answer);
        var data = JSON.parse(answer);
        for (var i = 0; i < data.length; i++) {
            g_form.setValue(data[i].name, data[i].value);
        }
}

function getParameterValue(name) {
    name = name.replace(/[\[]/, "\\\[").replace(/[\]]/, "\\\]");
    var regexS = "[\\?&]" + name + "=([^&#]*)";
    var regex = new RegExp(regexS);
    var results = regex.exec(top.location);
    if (results == null) {
        return "";
    } else {
        return unescape(results[1]);
    }
}
 
script include:
var CopyVariablesUtils = Class.create();
CopyVariablesUtils.prototype = Object.extendsObject(AbstractAjaxProcessor, {
   
    getRecordValues: function() {
        var rec_id = this.getParameter('rec_id');
        var values = [];
        var res = new GlideRecord('sc_item_option_mtom');
        res.addEncodedQuery('request_item=' + rec_id + '^sc_item_option.valueISNOTEMPTY');
        res.orderBy('sc_item_option.order');
        res.query();
        while (res.next()) {
            var x = {};
            var val = new GlideRecord('sc_item_option');
            val.get('sys_id', res.getValue('sc_item_option'));
           
            var name = new GlideRecord('item_option_new');
            name.get('sys_id', val.getValue('item_option_new'));
           
            x.name = name.getValue('name');
            x.value = val.getValue('value');
            values.push(x);
        }
        values = new global.JSON().encode(values);
        return values;
    },

    type: 'CopyVariablesUtils'
});

 

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