While doing the Advance Risk Assessment in Risk Workspace , how to make provide comments mandatory

rd063
Tera Contributor

While doing the Advance Risk Assessment in Risk Workspace , I want to make the provide comments mandatory for inherent assessment and residual assessment . Please find the screenshot below :

rd063_0-1711611265240.png

Making the comments field mandatory in the native UI doesn't work in Workspace . Could someone please help here? 

8 REPLIES 8

Hi @Community Alums  , that is  the challenge in workspace when we are on the risk assessment page how can we know its actually which field ?

Community Alums
Not applicable

Hi @rd063 ,

You can open the form in the native UI, then change the view from context menu and then write the UI policy.

 

AmberF
Giga Contributor

Responding to Sandeep's advice, the user is encouraged to create their questions in the GRC forum by following the navigation path to Product Hubs, then selecting More ServiceNow Products, and finally Governance, Risks, and Compliance. Regarding the request to make the comments field mandatory on the workspace, it's recommended to utilize a UI policy ensuring the field's presence on the workspace view, with the UI policy set to the highest order. If assistance is needed with any queries, the user is prompted to indicate so by clicking the Thumb Icon to mark the comment as Correct. 

Snehal Madakatt
Mega Sage

Hi @rd063,

Have you got solution to this?  I tried with UI policy , it didnt work.

 

Regards,

snehal