While entering URL Suffix in portal it automatically converts uppercase to lower case .
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11-22-2018 09:54 AM
While entering URL Suffix in portal it automatically converts uppercase to lower case . But when I try to hit the URL of the portal with the uppercase suffix it doesn't rewrite that into lowercase. And because of this error comes that page you are trying to access cannot be found. Please suggest.
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Service Portal Development
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11-22-2018 11:16 AM
Yes it is case sensitive only. It can be accomplished via creating a global UI script.
Modify the logic accordingly to your need.
https://hi.service-now.com/kb_view.do?sysparm_article=KB0551889