Service Portal - Individual Catalog Category pages

[LG21]

Hi,

On our new service portal home page we want to have links which will take us to specific service catalog categories, 

eg one for "IT stuff", one for "facilities", one for "business services" etc,

I've created an icon link on the home page with the type = category and then specified the category needed, eg facilities.

then I linked it to a new page which had a pretty picture and the catalog content widget thinking the link from the home page would set the specific category to display but it doesnt, so how do I get my "facilities" page to only have "facilities" catalog items?

thanks in advance!

(attachments shows icon link widget config from home page, and resulting page with catalog content widget showing all categories)

[Allen Andreas]

Hi,

On your custom page, did you clone that from another page? I ask because I'm trying to understand the full context here and would need to know the page it's going to (like if it was cloned from an OOB page) to see how it's formatting the URL.

Thanks!

[LG21]

Hi Allen, sorry for tardy reply - yes, the page was cloned - I think from the sc_landing page.

thank you

[VigneshMC]

Instead of providing Page, try with url

Your url link should look like this

?id=<category_page_name>&sys_id=<category_sys_id>

Thanks

[LG21]

thanks Vignesh - I think maybe I'm doing something wrong as clicking this icon link goes to the right page, but still shows all service catalog categories?  I've double checked the facilities category sys_id.