Why can't a user create a knowledge article

[Cupcake]

I have a user that cannot create a knowledge article. They continue to get the following error message.

I went to Knowledge Bases and added the Can Contribute and then added the group that they were in but that is not resolving the issue.

[rajeshraya]

Can you please check if you added the role to the group and user to it? Also, verify the criteria definition you added under can contribute section.

Let me know if it worked or not.

thanks

Rajesh

[Cupcake]

Hi Rajesh,

     Yes I already reviewed that. 

The user has a specific role that is tied to a group and that group has the Can Contribute.

[Premkumar1]

I hope this can help you .KB Blocking the users 

[Cupcake]

HI Premkumar,

     Thank you for the article it is very informative.

What condition should I be removing. There is not condition. There is a script. Should I turn the Advanced off