For ex : we Have a RITM created from the portal it will generate some approvale so that approval group there are lot of user we have and in that User we do have some inactive user now what I want to do I want skip inactive user it means this approval...
Hello, i'm looking for any information on notification best practices including the use of templates, events, maintenance and format for IT and non IT business partners. Appreciate any information...
Dear Community,I would like to change the document that is loaded when the e-signature is taken from the HR scope, e.g. for sc_task.Currently it is necessary that an s-signature template is set on the sc_task -> the assigned document is taken from th...
Hello everyone,I'm new to servicenow and I need help getting/showing all the groups that the Requested For (user) belongs to.Could someone kindly assist me with a Script Include and advanced reference qualifier?I would really appreciate it, thank you...
Hi Guys,I got a requirement story : set minimal password length When I checked the documents it is listed as set to 12 digits as per Servicenow Docs (present we are using 8 digits)link :: https://www.servicenow.com/docs/csh?topicname=sc-set-minimal-...
Hi,I need to put all the fields of a form read-only. I need to use a client script for that, because in certain case I will need to have some fields editable.Is there another way than put all the fields in a ui policy (or a client script)?Is suppose ...
Starting off with a look up records on Security incidents table, and then using it to Set a flow variable - 'encodedQuery' I am progressing through the flow and based on if, else conditions.. i have to keep adding to my encodedQuery.The problem is th...
Hello Guys, I wonder if you could assist me with something, I have recently created a field on my incident table that contains a date which is auto populated by a business rule when a customer visible comment is added to a the worklog, the field is l...
Hi team, I need to link 3 tables: cmdb_ci, cmdb_model, cmdb_model_life_cycle. Let me know what should be the where clause:
Hi, I have a loop generating tasks based on a record in a custom table. The record in the custom table is generated by a previous task activity.The record is associated so it can bee seen in related list to the task that created it.so then the loop r...
Hi all! I need to remove the read only of a dotwalking field in the list view of the table. I tried with a list edit type ACL but there is none created for the table and if I create one I can't make it specific for that field because it doesn't appea...
Hello, I am trying to get all Business Apps with a specified owner. The URL I am trying is https://<intance>/api/now/table/cmdb_ci_business_app?sysparm_fields=name,owned_by&sysparm_query=owned_by=86826bf03710200044e0bfc8bcbe5d79 I have 3 applicati...
Hello Experts,We have a requirement to integrate Salesforce with ServiceNow to manage Accounts, Contacts, and Sold Products. Specifically, whenever an account is created or updated in Salesforce, we need the corresponding updates to reflect in Servic...
Hello , I have user criteria set for knowledge articles . for example if german users than in script it checks if the users preferred language is german than it shows the article . Now the problem is say suppose their is a user Abel Tutor whose pre...
I downloaded Developer on my MAC laptop. I have the latest version of developer Xanadu. I don't see an application manager drop-down tap on the left side. How do I get it to show up? Thanks
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