Hello dear community, I need helpI need a text to be displayed in either English or Spanish (depending on the user's language preference on the platform): For this, I have created 2 entries in the sys_ui_message table:In English: In Spanish: Then I d...
Hello, I have integrated OCI with ServiceNow. I created a webhook in ServiceNow and the OCI vendor added it to the OCI console and the webhook became active but now the web hook has reverted to the pending state. Does anyone have any idea what woul...
how to add label delivery time top of add to cart or submit button of catalog item
When a user starts a chat with an agent it opens a new browser window, and sometimes they close that chat window thinking that it will end the chat, but it doesn't end it, and then the agent accepts the chat and there is nobody there, and system mark...
Dynamic prioritization of tasks across multiple modules (like incidents, changes, problems, and requests) based on real-time business impact.While ServiceNow allows for prioritization based on static factors like urgency, impact, and SLA conditions, ...
I am experiencing an issue in our idea portal where screen readers are reading "Upvote for button button" for the upvote button instead of "Upvote for <idea name> button". I am trying to figure out how to correct this. When I use the browser's inspec...
Any way round this limit? `Exceeded maximum allowed length 65536 for a string`
Is it possible to achieve this below scenarioWhen a user inputs a ticket number in the field, it should display a list of related journal entries/work notes in the field below, allowing the user to select from the options.
We have an application called SecurEnds that we have created a local service account. I have flagged web services on the account. I then built a basic catalog with no variables that has an attached flow that basically creates a single task, sends a...
I have a requirement to perform an action on changes if certain criteria is not met on changes. Whats needed is to check today at 9:00 if changes that will be implemented today are not ready for CAB to automatically reschedule them. I have that part ...
I am developing a custom widget for a ServiceNow portal, which I would like to deliver standalone to the client so they can plug it into their portal. This widget will need to contain some of it's own images and fonts for UI. So far as I can tell...
Hi All, We are using On-Call and twilio integration. We configured the On-Call: Assign by Acknowledgement workflow. When we receive call from Twilio it is saying "incident INCXXX is created and press 1 to assign it to yourself and press 2 to reject"....
I have seen a few posts about this, but none that actually have a solution and I'm hoping that there is actually one out there.Currently:All emails that are currently sent from our ServiceNow instance have a display name of EYZ and then show the actu...
Hi ,I have a requirement where i need to hide the radio button options on catalog item form based on other field value change.The code which i wrote works on native ui but not on the portal.below is the code that works on the native g_form.getControl...