Why can't a user create a knowledge article

[Cupcake]

I have a user that cannot create a knowledge article. They continue to get the following error message.

I went to Knowledge Bases and added the Can Contribute and then added the group that they were in but that is not resolving the issue.

[Premkumar1]

Hi can you please confirm whether the user is getting error while creating specific knowledge base or he is getting error for all knowledge base.

because a user with any role can create kb.only in some kb they need different access.

also please check the can contribute once again.

[Cupcake]

Good day Premkumar,

     I figured it out. It wasn't the ACL. I needed to add that user to a specific group.

Thanks for your assistance.

Karen