We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Why group's manager does not get approval request

Alon Grod
Tera Expert

‎11-27-2023 08:44 AM

Why the group members are getting the approval request and not the group manager?

Screenshot 2023-11-27 at 18.43.20.png

 

Screenshot 2023-11-27 at 18.43.41.png


 

Screenshot 2023-11-27 at 18.44.03.png

 

0 Helpfuls
  • 754 Views
8 REPLIES 8

AshishKM
Kilo Patron

‎11-27-2023 09:22 AM

Hi @Alon Grod,

Please check the group definition for the said group.

 

AshishKMishra_0-1701105700196.png

 

-Thanks,

AshishKMishra 


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution
0 Helpfuls

Alon Grod
Tera Expert
In response to AshishKM

‎11-27-2023 09:34 AM

@AshishKM hi how do I get there?

0 Helpfuls

Alon Grod
Tera Expert
In response to Alon Grod

‎11-27-2023 10:00 AM

@AshishKM 

0 Helpfuls

Dr Atul G- LNG
Tera Patron
In response to Alon Grod

‎11-27-2023 10:03 AM - edited ‎11-27-2023 10:03 AM

Hi @Alon Grod 

 

Bring these 2 fields on form level on group form.

 

LearnNGrowAtul_0-1701108156709.png

 

 

Just a request if it works,  please accept @AshishKM  answer as SOLUTION. 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************