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why i am not able to see sc_req_item table in flow designer

PriyankaG633473
Giga Contributor
 
10 REPLIES 10

J Siva
Kilo Patron
Kilo Patron

Hi @PriyankaG633473 
Yes, it's expected. You cannot select "sc_req_item" table in the trigger condition.
Instead, you have to select "Service Catalog" trigger.
Regards,
Siva

AndersBGS
Tera Patron
Tera Patron

Hi @PriyankaG633473 

 

can you please clarify. are we talking about trigger condition or what do you mean?

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

svirkar420
Tera Guru

Hi @PriyankaG633473 , As per my understanding you are not able to see the sc_req_item table in flow designer's trigger, in this case you'll have to add "service catalog" as trigger OR in case you want to get the table in the any action condition of flow designer, you can drag it and drop to the condition of an action from right pane of the flow designer tab.

 

If this solution helped you Please Mark this solution as accepted and helpful as it will be helpful for other users as well.
Best Regards.
Saurabh V.

Hi @PriyankaG633473 , Hope you are doing well,

If my solution helped you Please Mark this solution as accepted and helpful as it will be helpful for other users as well.
Best Regards.
Saurabh V.