Why I am unable to change the state of a problem table to Assess in my PDI.
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3 weeks ago
Why I am unable to change the state of a problem table to Assess in my PDI there no UI action BR's nothing are running but still I am unable to change the state to assess. can some one help me with this?
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3 weeks ago
Hi @SunnamAnil
Its my PDI , its working fine.
Could you please
- First logout and and login and check.
- If still problem persists - Repair the plugin com.snc.problem by
- Clear instance cache by hitting Cache.do in Application navigator and check.
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
