Why is my list field displaying sys IDs?

[samuelscott]

I've seen this issue mentioned in several commuunity posts, however, the answers proposed arestill not working gor me. I have a list field that displays sys ids instead of the "service name" field from the reference table. I've set that field as "Display" = true and I'm still dealing with sysIDs. What is the problem?

Thanks! 

[Bradford Shelle]

Two things that pop into my head

1. Have you tried clearing the cache?
2. Is there anything making the field read only? (less likely, but I know there's a weird bug out there that has to do with reference fields/glide lists showing sys_id's when they're made read only a certain way)

I'm going to assume the referenced records aren't deleted (but for anyone else this will cause the same symptoms too)

[samuelscott]

Yes, I've cleared the cache, and no, there is nothing causing the field to be read only. It is not read only since I can actually edit the field.

[Shashikant Yada · Accepted solution]

Kindly right click on column header -> List layout and add necessary columns, that should help to view the respective value.

Thanks
Shashikant

Hit Helpful or Correct on the impact of response.

[samuelscott]

There it is! Thanks!! This worked.