Why is there no OOB Location Tree Picker available to Portal catalog items?

[Viper777]

Is there an OOB expectation for how end users should pick a location in a tree structure within a Catalog Item?

[Ankur Bawiskar]

@Viper777 

tree picker or structure doesn't work in reference variable in catalog item.

you will have to design your own widget and render the tree structure.

check this link and enhance

Setting Tree picker for a reference variable doesnt work properly in the service portal page 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Viper777 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Viper777 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Viper777]

@Ankur Bawiskar 

Your answer was helpful.  But my question is why hasn't ServiceNow bothered to create a widget for what appears to be base functionality.

For example, if I am traveling to another location (not on my User record) and need to put in a ticket based on that location, seems like the base functionality should easily accommodate that.

The fact that the base functionality doesn't accommodate that has me wondering if I am missing a key piece of functionality that would be appropriate to use in that situation.