Why is this error occuring?: Illegal attempt to access class 'com.glideapp.servicecatalog.DeliveryPlan' via script

sohum
Giga Contributor

What would prompt such an error for occurring when a user with less access than the admin accesses the portal page.

4 REPLIES 4

corina
ServiceNow Employee
ServiceNow Employee

Hello Sohum.



If you do not get the error when using the admin, check the ACLs,   looks like a privilege issue.


sohum
Giga Contributor

I am now getting the issue again as an admin and an impersonated user.


sergiu_panaite
ServiceNow Employee
ServiceNow Employee

You're trying to run a script in the context of that user, script that calls that particular class. And that user has no access to that class.


Any idea as to how I can find this script? I have searched every one of the codes for the widgets and none have a reference to the DeliveryPlan