Why isn't URL field keeping the value set by BR?

[russellj03]

I have a URL field in a table that I want to be populated by an onBefore BR that parses a link from the description field.

After the parse and setting the field, I have a log statement that shows the field has the URL value I want, but when I open the record the URL field is blank.

When I manually edit the field (paste in the value), the value stays and works normally, so I know there isn't a problem with the field itself.   Is there something else I need to do after the "current.u_url = url;" line in the BR to make the value stick?

[Kalaiarasan Pus]

Add the field in the list layout and see if the value is filled for the field .. This will confirm if the client script/ui policy are involved in this scam

[russellj03]

The field in the list layout is also blank.

[kungfuu72]

Just a few suggestions that may help in your issues if it turns out to not be UI Policies or Client Scripts getting in the way:

I would rewrite your populateURLField function like this:

function populateURLField() {

...

}

I've only seen

populateURLField : function()

written in classes and script includes.

current.description

is an object type and the .match() function is for string.

I wouldn't depend on javascript to coerce it for me in this case, and would write it as:

current.description.toString().match(urlRegex);

[russellj03 · Accepted solution]

I figured out the problem, but first my apologies for doing a poor job describing the scenario.

My business rule was calling a script include, which is why the function was written that way, as you pointed out.   The other thing is that the data is coming in via a web service (u_incident), with a transform map transforming the data into the incident table.   But the business rule runs on u_incident, not incident.

The key issue was that when I was setting current.u_url, that was in u_incident, even though the field didn't exist there.   I don't know why I didn't get an error or undefined result when I logged the variable's value.   But once I created the url field in the web service and added it to the transform map, it worked fine with the script the way I originally had it.

Thanks for all of the help!