Why setDisplay() method is not working?

[Ankita28]

The below client script is for service portal in which setDisplay() method is not working.

Could anyone please help?

Thanks,

Ankita

[Jaspal Singh]

Hi Ankita,

Are you getting the alert correctly? If so, can you ensure the Isolate script field on the Client script is set to False. It is True by default.

It may not be available on the form you can add it to the form or update the same from List View.

[Ankur Bawiskar]

Hi Ankita,

Few things to check

1) is that variable name correct u_source and u_new_source

2) Is alert coming for if or else

Regards
Ankur

[Ankita28]

Hi Ankur,

Yes the both points that you have mentioned are working fine.But still script is not working.

Thanks,

Ankita

[Willem]

SetDisplay is not supported in Mobile/Portal.

Use:

g_form.setVisible(fieldName, isVisible)