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Resolved! Dashbaord Sharing

When Sharing a Dashboard is it possible to change the default and not have the tick selected for Send an Email  

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Resolved! How to calculate incident state changes count

We have an integer field called 'In progress' in the incident form. Every time an incident record is placed In progress state, the integer field needs to be updated by +1. Any suggestion on it?

Resolved! how to fetch the value of Variables of a catalog item

I've created a catalog item with four variables. I've attached a workflow with that item in which there is a notification activity. I want to populate the data of the variables in that notification body. I'm trying to do this using email script but u...

moni170 by Tera Contributor
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Report Help

I need to create a report on the sn_customerservice_case table to see how many users have been emailing a particular email address. 

AD Group Question

Hello All just wanted some advice on the following  If a group name is changed in AD, does that name change in Service Now as well?What happens to old groups if we create new groups and provision them to Service Now?For example, we create a group nam...

Resolved! How to send Approval Reminders?

Can someone explain how I can set-up approval reminders to automatically be sent out daily? I am mostly interested in reminders for requests in the Service Catalog, but if it cannot be scoped to that, then any approval reminders will do? I can't beli...