Hello, *To select drop down values from list for dependent variable, i have added below steps:1.created parameterization by adding dictionary field by giving label choices.2.reffernce added in test run tab3.set field value - provided reference of th...
Hi Developers, Currently when a KB article is attached on Incident Record. It's captured under Addition comments & a entry also added on m2m_kb_task table. Most End user do not have access to view these articles. So we are planning to implement,If us...
Hi, My requitement is to create a catalog Item variable called Manager(sys_user) and Committe(sys_user). When I impersonate the user with Title CEO or user with Title CIO, both the variable manager and committee should turned as ReadOnly. If you have...
Hi, Site field is reference field it will reflect to site table. once we select any of the value in site field we need to go that particular table. There we have Knowledge in related list. That particular knowledge records will be replicate to Incide...
HiDemand form project manager field empty When we press save or update, the record / field returns blank entry. I have checked BR's and UI policies no related information on that filed,please suggest where need to search and find the issue to fix it?...
I have a business rule (see below) that when all tasks are closed completed then it will close the RITM even when the request is using workflow and an ad hoc task was created. This code is working for when the last SCTASK is closed then it closes the...
Hi All, I have a requirement as mentioned below. Please go through and give some ideas to achieve this:I have two tables, suppose 'request' and 'incident. They are related in such a way that once a request gets rejected, the incident also gets reject...
I am checking unique CI Group in table cmdb_ci_group and always getting nullwrote onchange catalog client script on variable level_1_organization and client callable SIHere is the codeClient script:function onChange(control, oldValue, newValue, isLoa...
Hello All,I want to enable attachment preview functionality in my ServiceNow instance.Is there any plugin , scripting required or we can directly enable it.Please help. Thanks,Vedant
Hi all, I am working on catalog item,On the form of catalog items there are fields like Request For, Businesses phone, UNID and so on My issue is when I am adding the name of diffrent user in requested for let's say abel tuter and I am the logged in ...
Hi All, I have fields on my custom table and there is one field for Public Unit and there are drop down values in this field like 'Digital' , 'Cloud' etc. , my ask is to show records to user based on the values selected in this field.Ex : Show 'Digit...
Hi,I want to test scheduled data import in development environment ..I have changed the mid server name in the data source what else do I need to change...like anything from below (oracle I'd ,oracle port ,username, password, server, connection URL)....
Hi team, I have one scenario after placing Request I will generate one SCTASK for deployment for software installation If user not taking any action on SC task after 5 working days the state should be set as closed-incomplete of that task and it s...
Hello Team,In process of improving the Servicenow instance performance, need to track the data extractions done by the users.Is there way where we can track it. Kindly suggest! Regards,msm.
