Resolved! please help to create workflow
Hi All, Could you please help me to build workflow by using below conditions.
Forum Posts
ServiceNow Maintenance message
Is there a way to customize the SeviceNow Maintenance message window?
Approval Reminder Notification after 3 business days
Hi All, We have a requirement that one reminder notification should be trigged after 4 Business days if the request hasn't been approved. If any idea please share.Thanks,
SCIM API access issue
Need to create a customer account in service now. Reading through the documentation , found out would have to use SCIM https://docs.servicenow.com/en-US/bundle/vancouver-platform-security/page/integrate/authentication/concept/scim.html Have created ...
Need help on email notification formatting issue.
Hello,I have been struggling with the email notification format and hope someone can provide some assistance. The notification contains Start and End text along with email scripts. However, when it prints, the dates are showing below the 'Start' and ...
Business Rule script to copy work notes to associated cases taking a long time to run on problem
Hello The script works, but takes almost two minutes to run when you update work notes on the problem. Its an insert/update BR triggering when work notes change var rec = new GlideRecord("sn_customerservice_case"); rec.addQuery("problem_id", current....
Resolved! Send email Notification when approval is approved or rejected
Hi ,I have a requirement :Send email Notification when approval is approved or rejectedI have created a email notification :using placeholder in subject and body ,after that i have created a email script :code :(function runMailScript(current, templ...
Resolved! What is the purpose of the sys_email_log table
We are headed down the path of purging legacy data from our instances to better manage our database size. I am currently working on cleaning up the email tables, one of which is sys_email_log. This table shows up on our list of top 100 tables accordi...
Resolved! Instance scan checks
In a instance scan how to create a check to see if any group has an inactive or empty manager ?
Instance scan column type check
In a instance scan how to check group has an inactive or empty manager using column type check?
regarding doc walked fields read only in list view
Hi All, Good evening Had a question regarding dot walked fields, how to restrict the dot walked fields read only in list view.I tried with list_edit acl but i am not sure how to select the dot walked field in ACL. Thanks & Regards,Madhu.
Instance scan checks
what is the purpose of categories in instance scan checks? how can we now where can we use different types of categories?
Could you please help me to build workflow
Hi All, Could you please help me to build workflow by using below conditions.
Couldn't add or edit labels in Visual Task boards.
Hi All, I couldn't add or edit any labels from Visual Task boards. When I checked in docs, there are no roles required to add or modify labels. But, I am getting an error message as "Error Message You do not have permission to create label" and ""Err...
best approach to conditionally set priority for incidents and requests
so simply we have a bunch of incidents and requests, all of them have different priorities. but, all the incidents/requests must have a Priority of 2 if submitted during the weekend. i know i can do that by applying a couple of business rules but i w...
