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Why the Languages field is invisible in an existing knowledge base?

Jennifer Gorkow
Giga Contributor

‎10-17-2023 12:40 PM

I configured the knowledge base form to include the Languages field.  placed it right under Application.  But it is invisible in the existing knowledge base.  When I saved it, it appeared briefly and remains invisible when it is saved.  Can you show me step by step how to make it visible?

JenniferGorkow_3-1697571561374.png

 

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7 REPLIES 7

Ehab Pilloor
Mega Sage
In response to AshishKM

‎04-09-2025 04:46 AM

@AshishKM,

Can you add Knowledge Management Advanced Installer plugin? I believe that is required to enable the field. Sorry for late response, my previous response somehow didn't get posted on this chain.

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PAWANK
Giga Expert

‎02-11-2024 07:56 PM

I am struggling with the same problem in a lab instance. @AshishKM can you please help? Thanks. 

Ehab Pilloor
Mega Sage

‎05-12-2025 01:51 AM

Hi @Jennifer Gorkow,

For me the issue was 'glide.knowman.versioning.enabled' was set to false and this was affecting the display. There is a BR that checks if this and another property 'glide.knowman.translation.enable_translation_task' is enabled or not.

 

Regards, 

Ehab

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