Why work notes and additional comments are not visible in the Notes

[PRAGHATIESH S]

In the Incident Form, We added more than 250 worknotes. Few worknotes are disappearing on the incident form( when first started work notes). Can someone know, why It got disappeared ?

[Harshal Aditya · Accepted solution]

Hi @PRAGHATIESH S ,

Hope you are doing well.

There is a system property "glide.history.max_entries" that controls the max number of activities visible in the activity formatter by default its value is 250.

Try increasing the same and check.

Please Mark My Response as Correct/Helpful based on Impact

Regards,
Harshal