- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-12-2019 07:50 AM
Let's say I have an ECAB set up for emergency change requests and the members of this ECAB group get an automated email asking for approval whenever an emergency change is requested.
If I set up a child group for this ECAB group, will the child group also receive automated email notifications about the emergency change request?
Solved! Go to Solution.
- Labels:
-
Instance Configuration

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-12-2019 10:42 AM
Hi Kevin,
In an OOB environment, no. Child groups will not be notified thru a normal Notification record.
Kind regards,
Mark
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-31-2020 06:31 AM
Thanks Tom, that's definitely helpful advice for anyone looking to add notification capability when it's not provided OOB by ServiceNow.