With out Widget and Notification

Nandu4
Tera Contributor

We have scenario where once catalog form is submitted , manager has to notify and fill up new form but we are not suppose to use notifications and widgets

I have tried trigger workflow task but manager will not have ITIL role.

So Please suggest is there any other way to do.

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

HI @Nandu4 

 

manager has to notify and fill up new form but we are not suppose to use

Atul: What do you mean by Fill up new form ? it is on Portal or Native view?

I have tried trigger workflow task but manager will not have ITIL role.

Atul: If manager dont have ITIL role, can work on from via Native view , only way is portal.

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************