With out Widget and Notification
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‎02-14-2024 12:32 AM
We have scenario where once catalog form is submitted , manager has to notify and fill up new form but we are not suppose to use notifications and widgets
I have tried trigger workflow task but manager will not have ITIL role.
So Please suggest is there any other way to do.
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‎02-14-2024 05:15 AM
HI @Nandu4
manager has to notify and fill up new form but we are not suppose to use
Atul: What do you mean by Fill up new form ? it is on Portal or Native view?
I have tried trigger workflow task but manager will not have ITIL role.
Atul: If manager dont have ITIL role, can work on from via Native view , only way is portal.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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