Word count on KB article and body

[Rajanandhini Ra]

Hello,

I have 2 fields in the kb form to get statistics value of KB title and Article. Can someone help me on this?

[Gunjan Kiratkar · Accepted solution]

Hi @Rajanandhini Ra ,

Try to use below script and set your values as the variables. Below is sample script to get the counts.

var ka = new GlideRecord('kb_knowledge');
ka.get('3f2077cf53022200d901a7e6a11c08e4'); //kb article sys id

var title = ka.short_description.toString();
var titleWordCount = title.split(" ").length;

var content = ka.text.toString();
var contentWordCount = content.split(" ").length;

gs.info("Title Word Count: " + titleWordCount);
gs.info("Content Word Count: " + contentWordCount);