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‎01-13-2017 02:53 AM
May you can give me some advice I`m lost again
there is a custom table within application, the table extended from request table. All looks so far, expect the work notes field is not editable . see screenshot.
What is done: With ACL read and write right for all fields for the supporter role. Also, I tried to add read and write right sepearately to work?note field.
Same result Do you have any idea why it could be? With admin account I can see work notes and add comments as for another tables, in one block with check box selection. Thanks!
Solved! Go to Solution.
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‎01-13-2017 05:21 AM
I got it.
Configure the form layout and just below additional comments add 'Activities (filtered)' It will be in the lower part of the slush bucket list.
Let me know if it worked.
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‎01-13-2017 03:07 AM
are you able to edit worknotes field with admin account?
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‎01-13-2017 03:11 AM
yes I can with admin
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‎01-13-2017 03:18 AM
Can you check by debugging security and then impersonating users, to which ACL is returning false?
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‎01-13-2017 03:30 AM