Work Note field is not editable

[laszlobolya]

May you can give me some advice I`m lost again

there is a custom table within application, the table extended from request table. All looks so far, expect the work notes field is not editable . see screenshot.

What is done: With ACL read and write right for all fields for the supporter role. Also, I tried to add read and write right sepearately to work?note field.

Same result Do you have any idea why it could be? With admin account I can see work notes and add comments as for another tables, in one block with check box selection. Thanks!

[hmartind]

Hello,

You can try creating a write ACL in which the name matches table.field , instead of table.* if that is the case.

Cheers,

Hector.

[anurag92]

Yes, check all field level ACLs on parent table too once.

[Vignesh11]

Hi Laszlo,

If ACL is not an issue, can you check with the UI policy and Client script that makes it read only.

[laszlobolya]

Hello thanks for feedback.

I can`t find any related UI policy or Script. The strange thing also is that I can type test on this work note fields, - so it is not really read only -   but no little Post button.

[anurag92 · Accepted solution]

I got it.

Configure the form layout and just below additional comments add 'Activities (filtered)' It will be in the lower part of the slush bucket list.

Let me know if it worked.