Work notes formatting

[kungfuu72]

Does anyone know what makes the task.work_notes journal entries background a yellow color?

If so is it possible to choose other different background colors in the activities filter for a different journal entry field?

[bianca_vaccarin · Accepted solution]

According to the product documentation you can change the background color of the Additional Comments and Work Notes section by going to System Properties > UI Properties Theming an Instance - ServiceNow Wiki

[kungfuu72]

Awesome that's it!

Just did some testing:

I just found that you can also do this on any custom field by defining a system property [sys_properties]

1. Create a property: glide.ui.activity.style.[field_name]
2. Add a description of your property.
3. The Value field will be like writing a css attribute, for example: background-color: #F0F5FB