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Workbench - compose Notification

williams2
Tera Expert

How can I replicate the Workbench - Compose notification of Major incident in the Incident form and have it be sent in any type of status?

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It is possible to generate this type of notification that allows you to modify the body and add or delete emails, identical to how it is done in workbench - compose ?

 

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @williams2 

 

I think these are communication task. might be you explore that. or you can use the email client on Incident form.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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