Workday Integration with workday Spoke

[Prem Vikas K2]

Hello All,

We are trying to integrate servicenow with Workday using the workday Spoke. Currently we are getting the below error message when we try to use the spoke- Get Worker profile. We got confirmation from Workday team that the credentials are correct. Is any other step needs to be done from Workday/ServiceNow end.

<?xml version="1.0" encoding="utf-8"?><SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"><SOAP-ENV:Body><SOAP-ENV:Fault xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:wd="urn:com.workday/bsvc"><faultcode>SOAP-ENV:Client.authenticationError</faultcode><faultstring>invalid username or password</faultstring></SOAP-ENV:Fault></SOAP-ENV:Body></SOAP-ENV:Envelope>

Regards
Prem Vikas K

[Akash4]

Hello Prem,

As it is definitely an Authorization failure, verify WS-Security Username Profile and these credentials must be used by the Workday team to talk to ServiceNow.

I suggest to verify the property - "glide.basicauth.required=true". Because web services requests are non-interactive, the Authorization header is always required during a request. Make sure on the WSDL URL if the client (Workday) is trying to access using HTTP.

If you have already tried these, please let me know.

Regards, Akash

[S_bastien Lavoi]

Hello Prem,

Did you ever manage to make it work?  I have the same issue.