workflow activity comments

Saib1
Tera Guru

Hi,

 

Can someone tell me how to add the comments when the request approved 

 

Need to give the RITM that who has approved it .

 

Example : RITM has been approved by Adam George 

 

 

 

 

 

Shohaib_0-1674040152634.png

 

 

Shohaib_1-1674040280702.png

 

 

Shohaib_2-1674040385418.png

 

1 ACCEPTED SOLUTION

var approver = approvalBy.name;

change this line to var approver = approvalBy.approver.name;

 

 

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Please mark correct if my response has solved your query.

Cheers,
Mohammed Basheer Ahmed.

View solution in original post

8 REPLIES 8

Basheer
Mega Sage

Hi @Saib1 

There is some error in scripting

modify as below

current.work_notes = "RITM is approved";

 

Let me know if you need more help on this as I just looked into the screenshot and modified the code.

Please hit like button if my suggestion has helped you in any way.
Please mark correct if my response has solved your query.

Cheers,
Mohammed Basheer Ahmed.

@Basheer - Here all i need is need to add who has approved in the comments .

 

What to do ?

 

Example if Adam George approve the RITM

 

it should come as RITM has been approved by Adam George 

 

Do like this

var record = current.getUniqueValue();

 

var approvalBy = new GlideRecord("sysapproval_approver");

approvalBy.addQuery("document_id",record);

approvalBy.addQuery("state","approved");//Add state only if there are mulitple approvers

approvalBy.query();

if(approvalBy.next()){

var approver = approver.name

}

 

current.comments = "RITM approved by : " + approver;

current.work_notes = "RITM approved by : "+approver;

Please hit like button if my suggestion has helped you in any way.
Please mark correct if my response has solved your query.

Cheers,
Mohammed Basheer Ahmed.

@Basheer - it shows 

 

RITM was approved by undefined