Workflow Approvals are Grayed Out

[davidglover]

Hi,

I'm running through Exercise 11 of the Developer lab and need to create a workflow.   However, none of the Approval - * are available under the Core tab.   I'm sure it's something I am doing wrong just not sure what.

This is the form for the table in the workflow above.

Also, I can Checkout and add Approval - * to other workflows.   The table in question above "Equipment Request" is extending the Task table.

Thanks,

David

[sigmachiuta]

David did you ever figure this out?   I also need to add an approval on the task table.   specifically sc_task

[davidglover]

Hi,

I didn't solve my particular issue but I think it's because I was working in a separate Application while following the guide.   For your particular issue on the sc_task table, I think it's because you are missing the Approval* columns to run a workflow against.   For example, here's a test table extended from the task table with the 3 default approval columns.   (I checked my sc_task table also and can't add any approvers to it in a workflow as well)

The sc_task table is missing those columns out of the box.

I could not find any KB articles to back up this theory, it's just a hunch.

Regards,

David G.

[Felipe32 · Accepted solution]

Check the Approval Engines for the table you are running your workflow (System Properties > Approval Engines).

If approval engine is turned on for that table, the approval activities will be greyed out.

[sigmachiuta]

yup it was the approval engines!   the table was using process guides.   unusual since this is a fresh Geneva instance and process guides are deprecated. (never used process guides or approval engines tho ) IMO the approval engine is just an easier interface for approvals?