Workflow Approvals are Grayed Out

[davidglover]

Hi,

I'm running through Exercise 11 of the Developer lab and need to create a workflow.   However, none of the Approval - * are available under the Core tab.   I'm sure it's something I am doing wrong just not sure what.

This is the form for the table in the workflow above.

Also, I can Checkout and add Approval - * to other workflows.   The table in question above "Equipment Request" is extending the Task table.

Thanks,

David

[Felipe32]

Yes, those are used when you don't want a workflow driving the approvals. In that case you can either use a sequence of steps, or create approval rules to trigger your approvals.

http://wiki.servicenow.com/index.php?title=Approval_Engines#gsc.tab=0

[davidglover]

Felipe,

This was the problem all along, thank you very much!

[Anand50]

Yeah.. me too had the same problem post geneva upgrade and it got fixed by turning off approval engines for specific tables.

[aipingtang]

I am having trouble to save the changes after I set the 'Equipment Request' table to "Turn Engines Off".   I upgraded my instance to Geneva. It won't save at all.

[thomaskennedy]

Did you ever discover a workaround? I'm having the same issue in Helsinki, recently updated from Fuji. I never tried it in Fuji.