Good Afternoon,
I am hoping someone is able to shed some light on my workflow assignment group issue.
In the workflow: Workflow did execute correctly for the task description and proper workflow occurred. The assignment group is entered correctly however the assignment failed to route to the proper group- Both password reset and CRT password reset align to different assignment groups (see figure 1 below)
In the Business rule: When the workflow catalog task option did not provide the proper assignment group for the task after the test ticket, I began to look at business rules and I found that for this be that is active for 'Generic Password' is to assign the assignment group - I updated this code. (see figure 2)
I am not sure where to look next as in my mind I exhausted the possibilities, and I am not sure why the catalog task as a standalone is not working.
Figure 1.
Figure 2:
