Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!
Hi,I have a different kind of requirement from what is discussed in these forums. There is a read only field (called u_solution_id ) defined in cmdb_ci table. There are many more tables that are extended from this base table. But just for one of the ...
Hi everyone, I have a UI action that is on the task table and when clicked creates a record on a user created table (u_m2m_time_card). When a record is created is it bringing over the task number and who created the record. The problem I am having is...
JavaScript has a nifty operator called IN which allows you to process a query on an array of options. Example:if ( foo == "bar" || foo == "foobar" || foo == "foo" ){ //...}// can be written asif ( foo in { bar:1, foobar:1, foo:1 } ){ //...}Here are...
Recntly, I have set the marquee tag in banner text.It's working fine.The problem is when we logout the session its redirect to login page in that,marquee tag has shown in the banner.Could you please anyone help on this?Please find the attachment for ...
quick question is anyone doing any type of Just-in-Time Provisioning SAML to servicenow? We are looking to let some groups of end users into our system that aren't in the same domain. they have a IDP so we want to use our SP to provision service now ...
Hi Everyone,I am trying to trigger a refresh of a related list after a cell was edited.Each list has an option called "Refresh List" (to be found in the list context menu) and this is also available for related lists. When selected it refreshes only ...
If you want to add HTML to your banner text (top of the screen where it generally says 'IT Service Management Suite'. Just navigate to My Company and enter HTML directly into the banner text field - you may need to add it to your form and you might w...
In an Incident I have used the envelope icon to send an email. To this email I attached a file. Is it possible to show that there is an attachment to the email in the Activity section of the Incident? And of course be able to click on the attached fi...
Hello,Is it possible to create a CSV file in a scheduled job script and either email it to someone and/or add it as an attachment to a knowledge base article? The CSV file would need to be custom built in the script. What is the best way to accomplis...
Im trying to determine if a given date is within a given schedule.I am not able to follow the following article as there is a note saying: "Functionality described here is obsolete"http://wiki.service-now.com/index.php?title=Verify_if_dateTime_is_Wit...
Hi all,Email template scripting is not working even though our instance has many examples of email notifications that contain scripting using mail_script tags that we have used reliably for a long time.Recently I attempted to use mail scripting in an...
Hi.Because the HTML field doesn't show what exactly the content will be, we are trying to create a "preview" link in the KB submission, such as in the Catalog item, but for the solution.I attach how the preview is set up for the Catalog item, but I h...
Hello All! Second post here, thanks in advance for the help. I had previously written the forums asking for help with querying the cmdb_ci_outage table , piping those results to a flat file. I was able to do so successfully using the ServiceNow ODBC ...
Attached is a screenshot of my SNC instance.The list shows CI's that are both active and inactive products.What my understanding is if we change the reference qualifiers for products to active, it will show only active products.Is there an alternate ...
is it possible to dot walk in a reference qualifier?something like:"u_parent.u_nameSTARTSWITHincident"this particular syntax does not appear to work, is this sort of thing possible? or do i have some syntax wrong?