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Workflow auto closing secondary tasks

Cat
Tera Guru

Hi All,

 

I'm really hoping you can help with this as I'm confused as to the issue here.

 

I have a workflow where 1 task is opened immediately and then once that task is complete, 2 more tasks open at the same time. Once both of those tasks are complete, the request item should close.

 

For some reason at the moment, the 1 task is opening fine, however, although once that task is closed the subsequent 2 tasks open, they also immediately close. I've no idea why this is happening! I have wait for completion on for all tasks.

 

Cat_0-1742239163258.png

 

7 REPLIES 7

Cat
Tera Guru

Thanks all, at least I'm not going mad! I'll see if I can ask others in the team if there is something that is preventing this from working correctly.

I appreciate you all testing it yourself. I'll update when I find out what is causing this

karthikdsp
Tera Contributor

hey @Cat , i know i am too late to join this discussion did you find the root cause of it? even i am facing the same issue now, could you please help me with your findings?

Hi Karthik, unfortunately, I can't recall if I resolved it or not and I no longer have access to that environment to check.

I have recently finally moved onto flow designer so you may find it easier it you create it in there instead.

 

Sorry I couldn't be of more help