Workflow color code

[sindhuchamanagi]

Hi there,

I am a beginner of SNOW .I need help to resolve this workflow question:

There is a catalog variable choose color with values red,blue,yellow.

If red means no approval required,how can i achieve this with work flow ?

Please assist me .

[Premkumar1]

This can be done by using if activity in workflow.

If yes means add a approval activity.

[Karishma5 · Accepted solution]

hi sindhuchamanagiri,

You can use an IF activity or a switch workflow activity to achieve this. You can refer the following links which might help you.

IF activity: 

https://docs.servicenow.com/bundle/kingston-servicenow-platform/page/administer/workflow-activities/...

Switch activity:

https://docs.servicenow.com/bundle/kingston-servicenow-platform/page/administer/workflow-activities/...

Regards,

Karishma

www.dxsherpa.com

[sindhuchamanagi]

Hi Karishma,

Thanks for the solution.

May i know any real time scenarios for SOAP and REST web services ?

[Karishma5]

Hi,

Following link might help you:

https://www.jds.net.au/understanding-outbound-web-services-in-servicenow/

Regards,

Karishma