Workflow input variable tab is hidden

SUDEL
Kilo Guru

Hello,

I've created a workflow and i wanted to use the workflow input variables to pass some values to the workflow, but for some reason the 'Input' tab in the properties is hidden and when checked for other workflows only visible in few.

wanted to know the reason behind this, i've published and checked out the workflow as well, have gone through most of the community posts related to the workflow input variables but none had this issue mentioned. let me know if anybody know why this is happening.

Note: Same issue in my personal as well client instance.

find_real_file.png

PIC1

 

find_real_file.png

PIC2

 

The above tab is missing for the PIC1

 

 

 

1 ACCEPTED SOLUTION

Mark Roethof
Tera Patron
Tera Patron

Hi there,

Not sure why this is been done, though like Brian mentioned for sc_req_item the section is hidden. Though, you can use it! We are using the inputs - for sc_req_item - also in our environments. Just temporarily change the table, do your thing on the inputs, switch the table back to sc_req_item.

Kind regards,
Mark

---

LinkedIn

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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View solution in original post

7 REPLIES 7

Brian Lancaster
Tera Sage

It appears the only variable input that workflows on the sc_req_item table take are the variables on the items you create.  Take a look at this DOC article.

But will that work like input variables to get the values from any script? else it defeats the purpose.

Not sure I follow your question.

Mark Roethof
Tera Patron
Tera Patron

Hi there,

Not sure why this is been done, though like Brian mentioned for sc_req_item the section is hidden. Though, you can use it! We are using the inputs - for sc_req_item - also in our environments. Just temporarily change the table, do your thing on the inputs, switch the table back to sc_req_item.

Kind regards,
Mark

---

LinkedIn

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn