Workflow not firing when conditions met

dbrennan
Kilo Contributor

Hey everyone,

I have set up a workflow to start once a specific condition has been met on the table that has been attached to it.   In specific, there is a column in my table called status.   Once an entry in that column has a status of 'Created', the workflow still doesn't fire off.

I can see that a new entry to that table has the status of created but nothing seems to work.

Any idea why my workflow doesn't fire even when the condition is met?

Thank you,

Devlin

11 REPLIES 11

nishailame
ServiceNow Employee
ServiceNow Employee

Did you try with drop down?


I could try making the status variable a dropt down.   The status column was just a column I created myself for the table for this purpose


Forgot to post the status record from the table. Here it is.



Screen Shot 2017-08-04 at 2.52.09 PM.png


pothukuchirsnh
Kilo Explorer

Hi Devlin,



Can you please post screenshot of your 'Workflow Properties'?



Thanks,


Ravi


posted pictures above