How to show UI action in only one catalog item?

snserge · ‎08-04-2017

Hi guys,

I have a UI action which does its job well, but only problem is that it shows in every tasks. I want it to only show in one service catalog item task. is that possible?

The UI Action

The task where it should only be shown

Jaspal Singh · ‎08-04-2017

Hi Serge,

Pass sys_id instead of item name as Item field on Request item table is a reference field.

current.request_item.cat_item == 'sys_id_of_item'

View solution in original post

Jaspal Singh · ‎08-04-2017

Hi Serge,

You can try using by adding below condition as an & to above condition in the screenshot.

current.request_item.cat_item

provided if the Catalog item remains same.

snserge · ‎08-04-2017

Hi Jaspal,

Thank you for your answer. If I just had current.request_item.cat_item, how do I specify the catalog item in question?

nishailame · ‎08-04-2017

sc_task has reference to request_item which has reference to catalog item..

Thanks.

PS: Hit like, Helpful, Correct and Endorse, if it answers your question.

snserge · ‎08-04-2017

Hi Nisha, I know but my question is that shall I not specify which catalog item I want?