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‎08-04-2017 11:45 AM
Hi guys,
I have a UI action which does its job well, but only problem is that it shows in every tasks. I want it to only show in one service catalog item task. is that possible?
The UI Action
The task where it should only be shown
Solved! Go to Solution.

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‎08-04-2017 12:42 PM
Hi Serge,
Pass sys_id instead of item name as Item field on Request item table is a reference field.
current.request_item.cat_item == 'sys_id_of_item'

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‎08-04-2017 12:07 PM
Hi Serge,
You can try using by adding below condition as an & to above condition in the screenshot.
current.request_item.cat_item
provided if the Catalog item remains same.
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‎08-04-2017 12:20 PM
Hi Jaspal,
Thank you for your answer. If I just had current.request_item.cat_item, how do I specify the catalog item in question?
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‎08-04-2017 12:24 PM
sc_task has reference to request_item which has reference to catalog item..
Thanks.
PS: Hit like, Helpful, Correct and Endorse, if it answers your question.
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‎08-04-2017 12:29 PM
Hi Nisha, I know but my question is that shall I not specify which catalog item I want?