Hi,
I am hoping someone can assist me. I am having a problem with the Advanced Script in the Workflow Notification. I have to send a notification also to the user on the catalog form variable field. The user is in a reference field, I have tried several things, but it seems to only send an email to the 2nd email after the comma (acessrites@test.com).
I have tried different approaches, but to no avail.
answer = (current.variable_pool.st_employeename.email);
Am I missing something?
To understand why its not working, you need to know how recipients list works for the emails in ServiceNow. A recipient list will be filtered for valid email addresses before sending an email.
So your recipient list according to your code is
So your code should be something like this below
answer= current.variables.st_employeeemail.email+",acessrites@test.com";
