workflow script activity - conditional based approavl - vancouver

[levino]

Hi  there

i have a cat item with a free text field where users type in mailbox email address.

i have also created in the sys_user_group table,   with the mailbox email address.

how do i trigger  a group approval to the relevant group for approval.

e,g  if user type in   fireandemergency@yahoo.com  it checks the sys_user_group table and then triggers approval to the relevant group

can it be just 1 if script with a dynamic approval group based on the conditions above?

Thanks

Levino

[Kavita_Bhojane · Accepted solution]

Hi @levino ,

You need to write this script in "Approval - Group" activity as per attach snapshots:

var answer = [];

var grp = new GlideRecord('sys_user_group');

grp.addQuery('email', current.variables.email_address); //free text field where users type in mailbox email address

grp.query();

if(grp.next()){

answer.push(grp.sys_id);

}

Please mark my answer helpful and accept as a solution if it helped 👍✔️

Thanks,
Kavita Bhojane

[Kavita_Bhojane · Accepted solution]

Hi @levino 

Thank you for acknowledging my response as helpful.

If my assistance proved beneficial, please mark it as correct and close the thread to benefit future readers. ✅

Regards,

Kavita Bhojane