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Workflow Stages in Employee Center

KU19
Tera Contributor

Hello,

 

I have a requirement to make the employee center page more user friendly. Starting with the stage when a request is entered. Looking to change the verbiage, delete stages. 

KU19_0-1763745956759.png

 

Going into the RITM changing the stages here to mimic the ones in the request. 

KU19_1-1763746025038.png

 

 

Thank you!

 

2 REPLIES 2

AndersBGS
Tera Patron
Tera Patron

Hi @KU19 ,

 

 please elaborate on your question - it’s not very clear what you’re trying to do and where you get stuck.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

kaushal_snow
Giga Sage

@KU19 ,

 

In Employee Center, editing or removing workflow stages isn’t straightforward once you’re using Flow Designer, because Flow based stages don’t always map cleanly to the old workflow stage system, and the UI Builder / widget that renders them is fairly limited. ......You can, however, change the labels by editing the stage sets in classic Workflow (if you're still using it) or in the Flow itself by adding Add Stage actions with the exact names you want.........

 

But note: Flow Designer and Employee Center don’t support full customization of stage display (e.g... showing approvers) in the same way as the old workflow UI.....

 

If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.

 

Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/